resilient folks at all levels and in all functions—explicit about so doing Promote resilience—explicit about so doing Decentralization!!!!!!!!! (organization structure, physical configuration, systems) Shadow "emergency organization"—ready to roll Very serious "War gaming" (better than nothing—unless it leads to false confidence) Redundancy! Culture of (1) self-starting, (2) caring and respect, (3) Execution is Priority #1, (4) Accountability-responsibility—100% of folks Culture of Resilience (as de jure explicit "plank" of organizational values set) Talk it up!! (but in terms of "growth opportunity"—not fear mongering) MBWA—e.g., great, intimate communication all the time about everything Transparency (all in the know, none in the dark) Financial padding Excellent equipment (But ...) Training >>>>> Equipment Ability to get by for (quite) a while without IS-IT!
Test whole org in uncomfortable situations Promote an unusually high share of mavericks Diversity per se!
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